Effective Date: May 7, 2025
We want you to be completely satisfied with your purchase of TransferForge.
If you’re not happy with the plugin for any reason, we offer a 7-day money-back guarantee from the date of purchase.
🔁 How to Request a Refund
To request a refund, simply email us at hello@transferforge.com with:
- Your order number
- The email address used at checkout
- A brief explanation of why you’re requesting a refund (optional, but appreciated)
We’ll process eligible refunds within 3–5 business days, back to your original payment method.
⚠️ Refund Conditions
To qualify for a refund:
- Your request must be made within 7 days of the original purchase date.
- You must not have violated the license terms (e.g. mass redistribution or unauthorized use).
- Refunds are not guaranteed for issues caused by third-party themes/plugins, server configuration, or misuse outside of TransferForge’s control.
🚫 After 7 Days
After the 7-day period, all purchases are considered final and non-refundable.
We encourage you to review the documentation, reach out with any questions, or contact us for support before requesting a refund — we’re here to help.
💬 Questions?
Reach out anytime at hello@transferforge.com — we’re happy to help.